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Nanoleaf Reviews

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Overall Rating

4.0
4 Reviews
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About Nanoleaf

Nanoleaf.me is a company that specializes in smart home LED lighting products. Their offerings include color-changing light panels, light bulbs, and LED strips that are compatible with various smart home systems such as Apple Home, Google Home, and Amazon Alexa. They have a range of products like the Lines which are smart backlit LED light bars that deliver mesmerizing RGB illumination with flowing color animations. Another product is the Shapes, these are modular color-changing light panels that users can mix and match for complete design freedom to create the right ambiance for their mood and space. They also offer Essentials Matter, color-changing smart light bulbs and lightstrips for everyday use that come with features like Schedules, Circadian Lighting, and Color Scenes. They often have sales and deals on their products, and they also provide a helpdesk for customer support. Their website provides more detailed information about their products and services.

Nanoleaf Pros & Cons

Pros and Cons of Nanoleaf Products

Pros:

  • Customizable Designs: Users can create unique layouts with various shapes and sizes, allowing for personalized aesthetics in any space.
  • Vibrant Color Options: Offers over 16 million colors, enabling users to set the perfect mood or ambiance.
  • Smart Home Integration: Compatible with major platforms like Apple HomeKit, Google Assistant, and Amazon Alexa, allowing for voice control and automation.
  • Rhythm Music Visualizer: Lights react dynamically to music, enhancing entertainment experiences with synchronized displays.
  • Easy Installation: Utilizes adhesive mounting for a drill-free setup, making it accessible for most users.
  • Screen Mirroring Feature: Provides an immersive experience by syncing lights with on-screen content.

Cons:

  • High Price Point: Considered expensive compared to other lighting options, which may deter budget-conscious consumers.
  • Connectivity Issues: Some users report problems with connecting devices to Wi-Fi or the app, leading to frustration during setup.
  • Adhesive Reliability: There are concerns regarding the durability of the adhesive, with some panels falling off walls over time.
  • Limited Spare Parts: Lack of extra linkers or adhesive tape in packages can be inconvenient if replacements are needed.
  • Complex App Interface: Users have criticized the app for being unintuitive, making it difficult to manage scenes and settings effectively.

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Nanoleaf Customer Reviews (4)

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Lynsey Spence
Lynsey Spence
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Feb 8, 2023
Sabrina Herz
Sabrina Herz
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Feb 4, 2023
Phyllis Dickey
Phyllis Dickey
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Feb 3, 2023
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Feb 3, 2023

Nanoleaf Customer’s Q&A

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Nanoleaf Features and Benefits

Key Features and Benefits of Nanoleaf Products

Nanoleaf offers a range of innovative features and benefits across its smart lighting products:

  • Customizable Lighting: Products like Nanoleaf Shapes and Elements allow users to create unique designs with customizable colors and patterns, offering over 16 million color options.

  • Smart Home Integration: Compatible with major smart home ecosystems, enabling seamless control through voice commands or mobile apps.

  • Rhythm Music Visualizer: This feature synchronizes lights with music, creating dynamic visual experiences that enhance the ambiance.

  • Screen Mirroring: Allows lights to respond to on-screen content, providing an immersive viewing experience.

  • Easy Installation: Most products come with adhesive mounting tape, eliminating the need for tools during setup.

  • Energy Efficiency: Nanoleaf products use LED technology, ensuring lower energy consumption while providing bright and vibrant light.

  • OpenAPI Support: Enables integration with third-party devices and services, enhancing control and customization options for users.

These features make Nanoleaf a popular choice for users looking to elevate their home lighting experience.

Nanoleaf Pricing

Nanoleaf Pricing Information

Nanoleaf offers a range of products with varying prices. Here are some examples of current pricing:

  • Shapes Hexagons Smarter Kit (7 Panels): $169.99 (previously $199.99)
  • 4D Screen Mirror + Lightstrip Kit: $79.99 (previously $99.99)
  • Shapes Ultra Black Hexagons Smarter Kit (9 Panels): $199.99 (previously $219.99)
  • Shapes Triangles Smarter Kit (7 Panels): $169.99 (previously $199.99)
  • Essentials Matter A19 Smart LED Light Bulb: $14.99 (previously $19.99)

Prices may vary based on promotions and discounts, so checking the official site for the most current pricing is advisable.

Payment Method

Payment Methods Accepted by Nanoleaf

Nanoleaf offers a variety of payment options for customers:

  • Credit and Debit Cards: Accepted payment methods include major credit cards such as Visa, Mastercard, and American Express.
  • Gift Cards: Customers can use Nanoleaf gift cards for purchases.
  • Digital Wallets: Payments can be made using:
    • Apple Pay
    • Google Pay
    • Shop Pay (operated by Shopify)
  • Cryptocurrency: Nanoleaf accepts certain forms of cryptocurrency as a payment method.

PayPal and Other Methods: Notably, PayPal is not accepted. Additionally, other payment methods like Amazon Pay and Alipay are also not supported.

Nanoleaf FAQs

FAQ

Nanoleaf Return Policy?

Return Policy Overview

Nanoleaf allows returns for cash refunds under specific conditions:

  • Unused Products: Items must be unused (not necessarily unopened) to qualify for a cash refund.
  • Return Request: A return must be requested with Nanoleaf Support within 30 days of the original shipment.
  • Shipping Timeline: The return parcel must be sent back to the courier within 14 days of receiving a return label.
  • Return Shipping Costs: For customers in the USA, Canada, EU, UK, and Australian customers shipping from Australia, Nanoleaf covers return shipping costs. For other regions, return shipping is the customer's responsibility.

Store Credit for Used Products: If a product has been used or if the return is outside the specified timeline, only store credit will be issued. A restocking fee of C$5.00 / US$5.00 / £5.00 / 5,00€ / A$5.00 applies to all returned orders.

Important Notes

  • Final Sale Items: Discontinued and clearance items are considered final sale and cannot be returned.
  • Retailer Purchases: Products not purchased directly from Nanoleaf must be returned to the original retailer, as Nanoleaf cannot accept returns for those items.

For any further inquiries regarding returns or exchanges, contacting Nanoleaf Support is recommended.

FAQ

Nanoleaf Alternatives

Here are some alternatives to Nanoleaf:

  1. Govee Glide Hexa Panels: These panels are high-quality and can display up to six colors per panel. They also use transparent plastic shells that let the panels shine back onto the wall to create a nice ambient effect.

  2. Yescom 10 Pack WiFi Smart LED Light Kit: This kit stands out for its hexagonal shape. You also have the option of purchasing different amounts of panels and even a stand that lets you create your very own custom RGB desk lamp.

  3. LIFX Modular Light Tile: These tiles offer individual panel customization and touch controls for on, off, and a few customizable patterns called themes.

  4. Cololight Plus: This is another great alternative to Nanoleaf light panels.

  5. Helios Touch Honeycomb Lights: These are budget-friendly and their shape allows for more layouts.

  6. SELFIA Hexagon RGB Lights: These lights stand out for their unique design.

  7. Monster DIGIT: This is a simple lighting solution.

  8. Philip Hue Play Lighting: This is a great option for small sizing.

  9. Militiso Rainbow LED Light Strips: These are some of the best LED light strips on the market.

  10. Wyze: This is another great alternative to Nanoleaf.

Remember, each of these alternatives has its own unique features and benefits. It's important to research each one to find the best fit for your needs.

FAQ

How To Open A Nanoleaf Account?

To open an account on Nanoleaf, follow these steps:

  1. Visit the Nanoleaf website or download the Nanoleaf Smarter Series App.
  2. Navigate to the registration page.
  3. Enter your details to create an account. Please note that your password must contain an uppercase letter, a lowercase letter, and a number. The following special characters are also acceptable: !@#$%^&*äöüÄÖÜß.

Remember, if you need to make changes to your account, this can be done through the app on your account page. On both iOS and Android, you can select the edit button to make changes to your first and last name or username. If you need to reset your password, you can do so from the account page as well.

Hope this helps! Feel free to ask if you have more questions.

FAQ

What is Nanoleaf's limited warranty?

Nanoleaf products are covered by a limited warranty, which includes a two-year complimentary replacement of defective hardware.
FAQ

What does Nanoleaf's warranty cover?

The warranty applies for normal wear and tear, but not for damage caused by complete stupidity. It does not cover damage to paint or installation surface, and it is void for second-hand goods.
FAQ

Does Nanoleaf accept returns for items purchased from other retailers?

No, Nanoleaf cannot accept returns for items purchased from other retailers and will not provide refunds for purchases made from other retailers.
FAQ

Does Nanoleaf offer exchanges?

No, Nanoleaf only replaces items that are defective.
FAQ

What payment methods does Nanoleaf accept?

Nanoleaf accepts Visa, AMEX, MasterCard, Apple Pay, Google Pay, and Shop Pay.
FAQ

About Nanoleaf.me Payment Method?

Nanoleaf.me offers several payment methods for customer convenience. Klarna Slice-It + Financing is one such method, allowing customers to buy now and pay later through convenient financing and payment plans. Customers can choose from either four equal payments or one payment in thirty days (interest free). Low-interest traditional 36 month financing is also available on approved credit, with interest rates varying based on your credit score and other factors.

In addition to Klarna, Nanoleaf.me accepts Digital Wallets such as Apple Pay, Google Pay, and Shop Pay (owned and operated by Shopify, Inc.). When a digital wallet payment type is used, the provider retains all billing information on their servers and they do not transmit any of this information to Nanoleaf during the purchase process. Shipping information is transmitted to Nanoleaf from the wallet provider, so it’s important to check within the wallet that your shipping address is current before submitting your order.

Lastly, Nanoleaf.me also accepts Credit Cards + Other Methods including Visa, Mastercard, Amex, Discover, and Diner’s Club. Please contact your issuing bank for more information about your cardholder agreement and terms.

FAQ

About Nanoleaf.me Popular Products and Services?

Nanoleaf.me is known for its smart home LED lighting products. Some of the popular products include Matter Multicolor Outdoor String Lights, Lines Smart backlit LED light bars, and Shapes modular color-changing light panels. These products offer mesmerizing RGB illumination with flowing color animations and provide complete design freedom to create the right ambiance for your mood and space.

They also offer Matter Ultra Slim 4″ Recessed Downlight, Nanoleaf 4D Screen Mirror + Lightstrip Kit, Elements Hexagons Smarter Kit, Lines 60 Degrees Smarter Kit, Shapes Hexagons Smarter Kit, Matter Lightstrip 197″ Smarter Kit, Shapes Triangles Smarter Kit, and Matter A19 | E26 Smart Bulbs.

In addition, they have color-changing smart light bulbs and lightstrips for everyday use under their Essentials Matter line. These products make your home and your life a little brighter with features like Schedules, Circadian Lighting, and Color Scenes.

New releases include Matter Multicolor Outdoor String Lights Smarter Kit and limited-time offers on their NEW Lines Bundle. They also have a launch special where you can get 10% off on their new products.

Please note that the availability and prices of these products may vary. For the most accurate information, it's best to check their official website.

FAQ

Nanoleaf.me Return Policy?

Nanoleaf has a Limited Warranty that covers their products for a two-year period. This warranty applies to normal wear and tear, but not to damage caused by misuse. If you're outside of certain countries, you may be responsible for any duties or taxes on warranty replacements. Return shipping costs for commercial use orders are the buyer's responsibility. If you live somewhere remote, you might have to split the shipping costs with Nanoleaf. Damage to paint or installation surface is not covered under the warranty. The warranty is void for second-hand goods.

For returns, if you want a cash refund, the product has to be unused and a return requested with Nanoleaf Support within 30 days of the original shipment to you. The parcel must then be transferred to the courier within 14 days of a return label being provided. In certain countries, Nanoleaf will pay the return shipping costs. Otherwise, the costs of return shipping are your responsibility.

As for the shipping policy, Nanoleaf Shop USA offers flat rate shipping: $9.99 in the continental USA and $19.99 to Hawaii, Alaska, or Puerto Rico. The average Shipping Delivery Estimates once the order ships out can take up to 30 days, but these can change based on the carriers needs and shipping method used.

FAQ

About Nanoleaf.me Prices and Cost?

Nanoleaf offers a variety of products with different prices. The Nanoleaf Shapes Smarter Kit is available for $199. This kit includes 9 hexagonal tiles, 7 tile linkers, a physical controller attachment, and a power adapter. There’s a smaller version of the starter kit that includes 5 tiles and costs $119.

On the official Nanoleaf site, there are several deals available. For instance, the Nanoleaf Skylight Smarter Kit (6 Pack) is priced at $413.96, down from $459.96. The Nanoleaf Skylight Smarter Kit (12 Pack) is available for $747.91, reduced from $879.90.

It's important to note that these are just the basic configurations. More complex configurations can quickly increase the cost. Despite the cost, many users find the Nanoleaf products worth the price due to their unique features and aesthetics. However, some users have reported technical issues with the app, which may affect the overall user experience.

Please note that prices may vary depending on the region and the specific product model. It's always a good idea to check the official Nanoleaf website or authorized retailers for the most accurate and up-to-date pricing information.

FAQ

What are the key features of Nanoleaf.me products?

Nanoleaf.me offers a range of smart home LED lighting products. These include color-changing light panels, light bulbs, and LED strips. The products are designed to transform ordinary experiences into extraordinary ones by infusing thoughtful design and technological intelligence.

One of the key features of Nanoleaf.me products is their modularity. Users can mix and match modular color-changing light panels for complete design freedom. This allows users to create the right ambiance for their mood and space.

Another notable feature is the smart backlit LED light bars that deliver mesmerizing RGB illumination with flowing color animations.

The Essentials Matter line of products offers color-changing smart light bulbs and lightstrips for everyday use. These products come with features like Schedules, Circadian Lighting, and Color Scenes to make homes and lives a little brighter.

All Nanoleaf.me products are Thread and Matter-enabled, which means they work with HomeKit, Google Assistant, Amazon Alexa, and more. This makes them a versatile choice for a variety of smart home setups.

Nanoleaf.me is committed to redefining the smart home space by continuously innovating their technology and designs. Their philosophy of 'Smarter by Design' is embodied in every product they create.

Please note that this information is based on the available data and may not cover all the features of Nanoleaf.me products. For the most accurate and comprehensive information, it's recommended to visit the official Nanoleaf.me website or contact their customer service.

FAQ

How can I control Nanoleaf lights with my smart home system?

To control Nanoleaf lights with a smart home system, the first step is to ensure that the Nanoleaf device is connected to power. Then, depending on the smart home system being used, the process varies:

  • For Apple HomeKit, open the Home App and tap the '+' symbol at the top of the screen. Tap 'Add an accessory,' and enter the pairing code for the Nanoleaf device. After that, choose a custom name for the Nanoleaf light which can be used for voice commands.

  • For Google Home, open the Google Home App. At the top left of the screen, tap the '+' button, then 'Set Up Device,' followed by 'Set up new devices.'

  • For Amazon Alexa and Samsung SmartThings, similar steps can be followed. The key is to add the Nanoleaf device as an accessory in the respective smart home app.

Once the Nanoleaf lights are set up with the smart home system, they can be controlled using voice commands or through the app. This allows for customization of the lighting around the home, making daily life easier and more convenient. If this information is not sufficient, please let us know so we can provide more detailed instructions.

FAQ

What are the features of Nanoleaf Shapes?

Nanoleaf Shapes are modular light panels that support millions of vibrant colors. They are designed to be wall-mounted with adhesive and can display a variety of colorful animations. They can also change color based on sound or touch. These smart light panels have all the features of the average RGB smart bulb - schedules, colors, remote access - plus complete customizability and interactivity.

They can be arranged into custom layouts and create color-changing scenes. They respond dynamically to touch and sound. They also have a built-in music visualizer. They are compatible with Google Assistant, Siri, and Alexa for voice commands. They can be set to a wide range of colors and schedules so they turn off and on at certain times of the day.

The Nanoleaf Shapes are not compatible with Light Panels or Canvas. But you can connect any shapes together from the Nanoleaf Shapes line (Hexagons, Triangles, and Mini Triangles). All of the products can be operated together in the Nanoleaf App even if they're not physically connected. The functionality of Shapes is the same as with the Canvas—both have the touch feature and built-in music Visualizer. Nanoleaf Light Panels do not have touch control, and music visualization is enabled with the Rhythm add-on module.

The Nanoleaf Shapes tick all of the boxes you would expect from a modern smart light. They have a luminous flux per panel of 20 lumens and a lifetime of 25,000 hours. They communicate via WiFi (2.4 GHz b/g/n) and are dimmable via App, Voice Control, Touch. They are controlled via the Nanoleaf App (Android & iOS) for mobile/tablet or The Nanoleaf Desktop App (Windows & Mac). They work as a Thread Border Router (requires Firmware 8.5.2+). They have a color temperature of 1200K – 6500K and a color capability of more than 16 million. They have a color rendering index (CRI) of 80. They have a max power supply power of 42W and an energy consumption per panel of 0.54W. They can support a max of 500 Mini Triangles per controller.

The Nanoleaf Shapes are a decade in the making and are a smart light solution that doubles as decor. They are a great addition to any smart home setup.

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